Shipping & Returns

Shipping and delivery

Orders are processed within 1–3 business days after payment is received. Orders placed on weekends or public holidays are processed on the next business day. Delivery is available only to serviceable locations.

After dispatch, delivery typically takes 5–7 working days, depending on the destination and carrier. Delivery estimates can change because of weather, carrier delays, or other circumstances outside our control. Tracking details will be shared after dispatch when available.

Delivery charges and available delivery options will be shown or confirmed before a live order is accepted. International delivery, if offered, may involve customs duties or taxes charged by the destination country.

Returns for spoiled food or quality issues

We consider a return, replacement, or refund only if food arrives spoiled or has another genuine product-quality issue. We do not accept returns for change of mind, taste preference, or any other reason unrelated to the food’s condition or quality.

Please contact us within 24 hours of delivery at +91 99105 47222. Keep the item, its original packaging, and your order details. Photos or a short video showing the issue help us review the request. Please do not send food back unless our team asks you to do so.

We will review each report and let you know whether a replacement or refund is appropriate. Requests made after the 24-hour reporting window or without enough information may be difficult to verify.

Delivery damage

If a parcel arrives visibly damaged or there is another delivery problem affecting the food, contact us as soon as possible and within 24 hours of receipt. Share photos of the outer package and affected items so we can investigate with the delivery carrier.

Policy updates

We may update this policy when delivery services or the ordering process change. Questions or concerns can be sent to mohitjindalggn@gmail.com.